Once again we’ve brought home a Gold Retailer Good Service Award for from the Amateur Photographer and What Digital Camera magazines’ 2016 Awards, which took place in London on the 4th of February 2016. We’re absolutely thrilled, and to each customer who voted for us everyone at Calumet Photographic says a very big…
This is the 5th year we’ve received a Good Service Award, which Calumet also uses within the business as a barometer for customer service levels. This year our Birmingham store took the lead on exceptional service and I asked the Branch Manager Adele Downing what the award means to her and the Birmingham team.
“As a branch of a company that prides itself on excellent customer service and knowledge, this award confirms our success in both of these areas and our sustained efforts to promote best practice. A quality service culture is essential in helping to drive the continued growth in our business.
It really is an honour to have our continued hard work and customer service quality, acknowledged again with such a prestigious award by votes from our valued customers. It shows that we are prepared to always go the extra mile when it comes to customer service.”
Amateur Photographer and What Digital Camera are 2 of the most read titles in the photography sector. It’s fantastic for us to know that their readers value Calumet as a retailer of trust with knowledge and advice from our staff in the 8 stores across the UK, via the website or from our call centre. Here’s to another year of pride in the service we offer you and we hope to see you again soon!